Frequently Asked Questions

Friendsy Of Ruby 

Friends of Ruby supports LGBTQI2S youth (aged 16-29) through mental health supports, social services and housing. Our vision – a world where all lesbian, gay, bisexual, transgender, queer, intersex and two-spirit young people feel validated, and are involved and empowered to live healthier lives.

Toni Marlow Clothing donates $1 per product sold to Friends of Ruby.

https://www.friendsofruby.ca/ 

T.O.M. stands for “Time Of Month” in reference to menstruation. Our period boxers, or T.O.M. boxers have an added layer inside the boxer brief that lifts up, and allows you to securely place a pad with wings on it. This means people who use menstrual pads can now experience ultimate comfort, during the most uncomfortable time of every month. 

T.O.M. Boxers How It Works

Packer boxers have a special pocket in it specifically designed to hold a packer (prosthetic) in place, securely and comfortably without a harness or jockstrap. You simply drop your packer into the pocket, which is deep enough for both comfort and to maintain the visual appearance of being biologically accurate. Adjust to your comfort. You can have the balls of the packer inside the pocket, or outside touching your skin. You can also use an STP (Stand To Pee) device with Toni Marlow Packer Boxers. There is a fly in the front for access when using the washroom. 

Toni Marlow makes gender inclusive, gender-affirming undergarments. This means we design and construct undergarments based on the physical, psychological and functional needs of all genders. Although we believe in and support unisex and/or gender-neutral clothing, underwear can not truly be unisex and completely comfortable to all genders.

 

Our current products are designed for people assigned female at birth. This means cis-women, trans men, non-binary folks who were assigned female at birth (doctors called them a “girl” when they were born). As such, we’ve accounted for wider hips, bums, thighs, and menstruation.

 

Products for cis-men, trans women, and non-binary folks assigned male at birth (doctors called them a “boy” when they were born) are coming soon. Stay tuned, and please reach out if you have suggestions for these products. We design for you, by you.  

Toni Marlow undergarments are made from natural fabrics including cotton and bamboo. Bamboo and Modal are both made from Rayon, which is a natural fibre that is broken down from Bamboo trees. We choose to use these fabrics for optimal hygiene care as they are breathable and natural. Bamboo is also sustainable. Our undergarments do a have a small percent of spandex blended in as necessary for that comfy snug feeling we all look for in boxer briefs, opposed to boxer shorts.

 

Toni Marlow undergarments are made from natural sustainable fabrics including bamboo and cotton. Bamboo and Modal are both made from Rayon, which is a natural fibre that is broken down from Bamboo trees. This combination of fabrics offers optimal hygiene care since they are breathable and natural. We blend in a small percentage of spandex to achieve that snug and comfy feeling that boxer briefs are known for. 

 

Toni Marlow undergarments are made from natural fabrics including cotton and bamboo. Bamboo and Modal are both made from Rayon, which is a natural fibre that is broken down from bamboo trees. We choose to use bamboo because it is sustainable and incredibly soft on the skin. Combining bamboo and cotton offers optimal hygiene care since they are both breathable and natural materials. We blend in a small percentage of spandex to achieve that comfy snug feeling we all look for in boxer briefs. 


 

Bamboo Trees:

  • Are fully sustainable
  • Regenerate in 55 days
  • Require no pesticides
  • Require little irrigation (water)
  • Are bio-degradable

Rayon from Bamboo:

  • Has a natural lustre
  • Has a beautiful drape
  • Is soft to touch
  • Is machine washable 
  • Machine Wash, Cold Water
  • Recommended to wash inside out
  • Dryer safe, tumble dry to best maintain shape
  • Recommended air dry 

Yes! We do ship internationally. There is no where we have not been able to deliver comfort to you. 

The following fees will be charged to cover shipping costs:

  • Carrier rates vary from $8-$15 CAD for North American shipping (will be delivered in 14-21 business days. Tracking is included.)
  • $20 CAD for international orders (you will receive tracking information with updates on shipping times) 

Yes, we do wholesale. We strongly believe that basic clothing like underwear should be accessible to everyone, everywhere. Please email info@tonimarlow.com with your desired quantities and delivery date and we’ll be in touch with you asap. 

There are no refunds. Exchanges are only accepted for unopened and unworn products. 

Exchanges for products are only accepted if they are unopened and in their original packaging, within two weeks of receiving your order, as per our third party delivery service records.

Example: if the delivery company has May 1st as the completed delivery date, the customer can return or exchange their unopened product until May 14th.  

Customers are responsible for the shipping the item they’d like to exchange. We will cover the cost to resend exchanged products. 

Toni Marlow Clothing provides Trans Allyship workshops to help the community and corporate clients understand trans issues better and thereby become better Allies. We do this through interactive workshops and panels where people can ask questions and learn directly from people with lived trans experience. These have been sold out each time with positive reviews. We hope this helps employers have the resources they need to foster safer work environments and customer interactions for their staff and clients alike. The safer ones workplace, the less likely one is to feel suicidal. We donate $1 of every product sold to suicide prevention. Our workshops are another way we aim to help in suicide prevention. For more details or a quote, contact Jaymin at info@tonimarlow.com.